Professional Resume Writing in Australia

An Interview with RedStarResume, Part 1

NEXT: Part 2 - How to Write Resumes

Looking for a job is not an easy process, but a professional resume writing service can help, especially if you are relocating to Australia and don't have local experience.

"Many reports say that a hiring manager will spend no more than 15 seconds reading a resume before deciding to either delete it or read on. My role is to get the hiring manager to read on", says Gavin Redelman, founder of Sydney based RedStarResume.

Gavin can provide a lot of resume writing tips tailored for Australian jobs, so, as a service to our readers, we asked him a couple of questions about good resume writing. But first let's see who he is and what he does.

1. Gavin, thank you for talking to us today. Please tell us more about yourself and your background in professional resume writing.

Having graduated with a Commerce Degree I worked in the Banking industry, before deciding one day I needed a career change. I had an encounter with a recruitment agent who informed me that a position was open in their recruitment company and required someone with good product knowledge of the banking industry. From that day onwards I have been writing resumes!

Working as a recruitment agent I would see on average 100 to 300 resumes a day. It was during this time that I learnt the art of professional resume writing. Working with many clients from large multinational companies I was able to quickly learn what a hiring manager was looking for in a resume. This means I know how best to highlight a person's skills and achievements to ensure that their resume stands out against all the other competition.

2. How have you built your expertise and ability to offer professional resume writing services?

RedStarResume is completely a customer focused business. Close to 60% of our business comes from word of mouth. We do not spend any money on advertising. We work very closely with our customers to ensure that every resume we write is completely targeted towards the role that they are applying for.

When we start the process of writing a resume we begin with a blank piece of paper. Professional resume writing is an art form and my team are always speaking to hiring managers and recruiters to stay up-to-date with what they are looking for in a candidate resume.

3. Tell us about the skills of your team and how they can help with professional resume writing.

We have an extremely intelligent team who have international experience having worked in Australia, UK and the United States, in Human Resource Management, Recruitment and Marketing. Our team have further expertise in assisting people who are migrating to Australia and helping them transfer their existing resume to an Australian resume targeting the Australian job market.

We have recently written our first book "Interview Secrets Exposed", a fantastic e-book providing all the answers to those tough interview questions.

4. Gavin, please explain your research process when creating a new resume for a client.

As each client is unique, we prepare ourselves differently each time. There are many times working with senior executives where we need to gain a greater understanding of their work history, skills and future ambitions.

Through working one on one with our candidates we are able to gain a good understanding of our candidate's expectations and be able to structure a new resume accordingly. Having written resumes for candidates across the globe in over 35 different industries we have a good understanding how to match the goals and desires of our clients to help them land jobs.

5. What does the client receive after they contract your professional resume writing services?

• Customised resume or cover letter written by our team of professional writers;
• Second review by our marketing department to ensure the resume/cover letter is marketed toward the right industry;
• Electronic copy of resume/cover letter in both a word document and PDF format;
• Great savings when you combine your resume with a cover letter;
• Our 100% guarantee plus unlimited revisions;
• Our free e-book "Interview Secrets Exposed" - An Insiders Guide: Everything you need to know in order to nail the job interview.

6. Well, that's quite an impressive package. But what if a client does not like how you wrote their resume?

RedStarResume is so confident in our results that we guarantee to service and update a client's resume until they are 100% happy. If the situation arises where a client is unhappy with their resume and wants a new resume then we will have no hesitation in tearing it up and starting again.

Typically most resume companies guarantee only one free re-write within a 7 day period, but RedStarResume goes one step further - we offer a free service where you can contact us directly with any questions, queries or requests for revisions until you are completely satisfied with your resume or cover letter.

7. Wow, that's a pretty good deal. What additional guidance can you offer to candidates?

We have a free "Tips from the Pros" page which has many articles we have written to help a candidate throughout the entire job process. We also work with many recruitment agents and have contacts throughout Australia. Once a candidate has a professionally written resume we will help in getting the new resume into the right hands.

If you're a client looking to migrate to Australia we can also help in this process by putting you in contact with the right people.

8. Getting through to the right people is probably one of the biggest challenges for a person who relocates to Australia. How do you maintain confidentiality for your clients?

Confidentiality is extremely important for us. We will never under any circumstances discuss or present a client's details with anyone but that client.

9. Gavin, you mentioned your book - "Interview Secrets Exposed". Did you do research to write it or did your ideas emerge as part of your professional resume writing practice?

The book was a compilation of many months of research and discussions with hiring managers and career experts in recruitment, career counselling and interviews. We were also able to include our ideas, experiences and anecdotes throughout the book. And we have another one on the way!

Gavin, thanks for sharing all this, and before moving further to get more CV writing tips, here is an offer for our readers - Save for your professional resume writing services.

We have teamed up with Gavin's professional resume writing practice who are offering a $20 discount for any resume package purchased through this link. So you get to save for a great service and we get a small fee that helps us continue to provide free and useful information and to search for more valuable resources to help our readers.

The team at RedStarResume can give you more CV writing tips and can help make yours land you the job you want. Contact them, select your resume package, insert the discount code "NEWLIFE" and receive $20 off the price of any of their professional resume writing services.

NEXT: Part 2 - How to Write Resumes